Update 2024-12-12 09:06:
A temporary solution has been implemented. Technicians are still working on a permanent resolution.
Update 2024-12-12 05:57:
After locating damage location, Construction crew will be at site approximately 10 AM EST and ETR is 3PM EST. We will keep you updated with latest updates
Update 2024-12-12 02:57:
Our technicians have identified a cable fault and have begun repair work. We currently do not have an estimated time of completion but will provide updates as soon as more information becomes available.
Update 2024-12-12 02:18:
Troubleshooting is still ongoing, no estimated completion time at this time.
Update 2024-12-11 19:11:
Troubleshooting is still ongoing, no estimated completion time at this time
Update 2024-12-11 15:33:
Technician is on the way and is expected to arrive 5:30 PM to begin troubleshooting.
We are currently experiencing a service disruption in Spring Hill, Weeki Wachee. This means that our broadband, TV, and telephone services are unavailable for customers in the affected postal codes/addresses.
Postal codes:
16970
32625
32784
33063
33183
33192
33556
33572
33772
34266
34480
346
34601
34604
34606
34607
34608
34609
34610
34611
34652
34653
34654
34655
34667
34668
34669
34673
4608
54321