Network disturbance

Network disturbance in Spring Hill

  • Occurred April 5, 2025 at 16:36
  • Update 2025-04-21 15:06:
    Planning is ongoing to coordinate a resolution for the rest of the customers as soon as possible. Thank you for your patience.


    Update 2025-04-10 11:51:
    The majority of addresses have been restored. We are aware that some addresses are still without internet, and we are currently working on a resolution. We apologize for the inconvenience and appreciate your patience.


    Update 2025-04-07 17:28:
    Technicians will resume repairs on the remaining connections early tomorrow, as the extent of the damage requires additional work. No estimed time for resolution at this time,


    Update 2025-04-07 16:47:
    Technicians are still on site. They are currently working to resolve the issue, but we do not yet have an estimated time for resolution.


    Update 2025-04-06 17:22:
    echnicians have successfully restored the majority of connections, and efforts are ongoing to resolve the remaining connections.


    Update 2025-04-06 09:37:
    Troubleshooting is currently in progress. At this time, there is no estimated time for resolution.


    Update 2025-04-05 10:45:
    Planning is underway to resolve the issue. Technicians are expected to be on-site early tomorrow to begin repairs.


    We are currently experiencing a service disruption in Spring Hill. This means that our broadband, TV, and telephony services are unavailable for customers in the affected postal codes/addresses.


    Postal codes:
    34606